Frequently Asked Questions (FAQ)
Food Lab To Go
www.foodlabtogo.com
We prepare homemade meals 100% from scratch with a focus on clean, extremely healthy ingredients. Our menu is friendly for individuals with EOE Disease, Hashimoto’s, and other specific dietary needs. We also offer custom meal plans tailored to multiple conditions.
You can create an account and subscribe, but ordering is done weekly. Orders must be placed by Friday at 12:00 PM for delivery the following week.
We deliver within a 10-mile radius of zip code 33194 in Miami, FL.
All orders must be placed or modified by Friday at 12:00 PM for the upcoming week.
Yes! You can cancel at any time with no penalties or hidden fees.
Absolutely. We encourage clients to share their dietary needs and allergies when placing an order so we can customize meals accordingly.
Some meals may require reheating. Clear heating instructions are always included with your order for your convenience.
Customer satisfaction is our top priority. If you experience any issues with your order, please email or text us right away. We are committed to making it right and will do our best to correct any concerns promptly.
Delivery fees vary depending on your zip code. You will see the delivery fee clearly listed at checkout before you complete your order.
Yes! We are committed to sustainability. All of our packaging is eco-friendly and recyclable.
Of course! Food is love — and a weekly meal plan is a wonderful gift for family, friends, or anyone you care about. Simply place an order using the recipient’s delivery information.
Additional FAQs
Meals are delivered fresh in temperature-controlled packaging to ensure your food stays safe and delicious.
Yes! We offer vegetarian and vegan meals. Please let us know your preferences when placing your order.
We accept all major credit cards and secure online payments through our website.
Yes! While we recommend creating an account for easy reordering, there is no obligation to subscribe — you can order on a week-by-week basis.
Still Have Questions?
We’re here to help!
Feel free to reach out to us at:
Email: questions@foodlabtogo.com
Phone/Text: 786 599 0101
We love hearing from you and are happy to answer any additional questions you may have!